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Seat Cover Material Loose

Some 2012 – 2014 model year Camry/Camry HV and 2013 – 2014 model year Avalon/Avalon
HV, Limited and XLE grade vehicles may exhibit a condition in which the front seat cover material
has become loose at front edge of seat and is hanging below seat assembly. Reinstalling the
seat cover does NOT permanently correct this condition. Follow the Repair Procedure in this
bulletin to address this condition.

Applicable Warranty

  • This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
    36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
  • Warranty application is limited to occurrence of the specified condition described in
    this bulletin.

Repair Procedure

  1. Confirm that the seat bottom cover material has separated from flange.
  2. Seat Cover Coming Loose

  3. Place one seat cover hook (U-Clip) 10 mm inward from edge of J-Hook.
  4. Seat Cover Clip Installation

  5. Repeat on opposite end of J-hook.
  6. Reinstall seat bottom cover material (J-Hook with additional U-clips) to seat frame flange.
  7. Verify seat cover does NOT come loose with weight in the seat.

If you need to purchase a seat hook. You can do so by following this link.

Sunvisor May Move from the UP Position

Many of our Toyota customers have expressed their frustration with their sun-visor not staying up. It can be really frustrating to have it slip down when it is not needed and continue to drop down as you drive and hit bumps in the road.

Here is the latest bulletin from Toyota as to the 2010 – 2013 Highlander.

“2010 – 2013 model year Highlander vehicles may exhibit a condition in which the driver side
or passenger side Sun Visor may move from the stowed position, or may not completely stow flush
against the headliner. Follow the Repair Procedure in this bulletin to address this concern.”

2010 - 2013 Highlander Sagging Sun Visor

It appears that Toyota has changed and updated a bunch of the part numbers to an updated version of the visor.

Check out the full Bulletin here.

Diagnosis of Bluetooth® Connectivity Complaints

Applicable Vehicles:

2007 – 2015 Camry
2004 – 2015 Highlander
2007 – 2015 Tundra
2009 – 2014 Matrix
2004 – 2011 and 2013 – 2015 Land Cruiser
2006 – 2015 Sequoia
2009 – 2015 Rav4
2010 and 2012 – 2015 Prius PHV
2009 – 2015 Tacoma
2012 – 2015 Prius C
2007 – 2015 Camry Hybrid
2012 – 2014 Rav4 EV
2011 – 2014 FJ Cruiser
2004 – 2015 Prius
2006 – 2015 Sienna
2013 – 2015 Avalon Hybrid
2012 – 2015 Prius V
2006 – 2015 4Runner
2009 – 2015 Avalon
2009 – 2015 Venza
2013 – 2015 Yaris
2006 – 2008 and 2010 Solara
2006 – 2015 Highlander Hybrid
2009 – 2015 Corolla


Some customers may encounter Bluetooth connectivity concerns such as:

  • Difficulty to pair the phone.
  • Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle.
  • Various Bluetooth Audio functions are no longer functioning with customer’s phone such as ability to change the track using the steering wheel controls.

These concerns can be caused by changes made on the customer’s phone. Make sure to inquire with
the customer if the connectivity concerns occurred after receiving an operating system update on their
phone or they have restored their phone data/settings recently.


  • Check for Tech Tips and TSBs which may address certain Bluetooth concerns with the vehicle’s multimedia system.
  • Confirm known good phone in customer’s vehicle. If known good phone experiences the same condition the vehicle system should be diagnosed using the vehicle’s repair manual.
  • If known good phone does not experience the condition in the customer’s vehicle no repair should be attempted to the vehicle. The following steps can be performed to resolve the most common phone side issues.
    • Confirm if phone has been tested for phone compatibility by going to TIS homepage and Clicking on Toyota Bluetooth Compatibility Information link under Service Resources. If the phone did not pass compatibility testing for the customer’s concern please explain the phone’s limitation to the customer.
    • Disable and re-enable Bluetooth on the phone.
    • Perform “Delete all personal data” on navigation/display audio equipped vehicles.
    • Delete all Bluetooth paired devices on the customer’s phone.
    • Soft reset customer’s phone or pull the battery out of the phone.
  • If the condition continues to occur only with the customer’s phone then the next step is recommended before handset replacement. The customer should do this themselves as it will cause data loss on Android and full system reset on Apple devices. Customer should first backup their phone and data before proceeding.
  • For iOS 7.0 and later, the customer can go to Settings, General, Choose ‘Reset all Settings’
  • For most Android phones, the customer can go to Settings, Backup and reset, ‘Factory data reset’.
  • Customer should first try Bluetooth operation before restoring their phone. If Bluetooth issues are resolved then some software setting or program was causing the concern. If condition is not resolved then the customer should contact the phone carrier or phone manufacturer for support.

Sienna Door Mirrors

2004 - 2010 Broken Sienna Door Mirror

Picture this, you are in hurry to get the kids off to school. They are fighting with each other and with you because they don’t want to go. Your day started out bad because you spilled coffee all over the floor and the dogs ran thru it. That was a 15 minute mess you had to clean up. So finally, you pile the kids into the 2005 Sienna van/school bus and start backing out of the garage when “BAM” you smack the driver’s side mirror on the corner of your garage door opening and it breaks into 20 pieces. You drop your head in disbelief and just wonder, could this day get any worse. It has to be fixed so at lunch you take your Sienna over to the local repair shop to get an estimate and your shocked to see the quote. He quotes you more than retail for the part and points out that it will be 2.5 hours of labor at $105.00 per hour. You can make a claim with your insurance company but you can only imagine how much your car insurance will go up. So now you are looking at a repair in the $700-$1000.00 range and not quite sure what to do.

Does this scenario sound familiar? Well you are not the only one. Backing out of the garage is (in my opinion) the most common reason these mirrors get broken. Cars, Trucks and yes your Sienna van are bigger these days and the size of the garages just have not caught up. I have even seen where the new trucks are so big that they don’t even fit in the garage.

Don’t let this scenario get you down, we are here to save you time and money on this unfortunate mistake. First you have to purchase the mirror. We can help with that. Being a Toyota dealer we can make sure that you get the correct part and ship it to your home, you don’t even need to leave the house. Then if you head over to you can get step-by-step repair instructions to replace the mirror yourself. Great images and instructions. He really took his time and laid out the process clearly.

Cut the cost of getting it from the local repair shop in half by buying it from us and saving the labor charges by doing it yourself you can sleep a little better now that it is fixed.

I hope you enjoyed reading this post. If you did I would love to hear your comments. If you do need a mirror for your vehicle (it does not have to be a Sienna), it could be any Toyota model, drop us an line using our inquiry page. We would love to hear the story and help with the process of getting it replaced.

Thanks for reading,

Prius V – Advanced Parking Guide Initialization

The Advanced Parking Guidance System assists the driver during parking and parallel parking by
displaying an image of the area behind the vehicle and controlling the steering wheel with the
vehicle in reverse.

Removing the short pin or disconnecting the battery interrupts power to the Steering Angle Sensor.
When the short pin is reinstalled or the battery terminal is reconnected, the rear view monitor will
operate, but the Steering Angle Sensor center position must be set through system initialization
before the Advanced Parking Guidance System will become operational.

Initialize the Advanced Parking Guidance System after installing the short pin during Pre-delivery
Service (PDS).

Initialization Procedure
1. Start the hybrid system.
2. Move the shift lever to the “R” position to confirm
that the Advanced Parking Guidance System is
“System initializing.” appears on the rear view
monitor as shown in Figure 1.

Figure 1. Prius V Guidance System

3. Move the shift lever to the “P” position and turn the steering wheel lock to lock.
4. Move the shift lever to the “R” position.
5. When “Check surroundings for safety.” appears on the rear view monitor as shown in Figure 2, the initialization of the Advanced Parking Guidance System has been completed.

Figure 2. Prius V Guidance System

New 4WD Towing Precautions

There is some important information in this bulletin. If you ever have to tow your newer model 4WD vehicle you will want to take these precautions.

To prevent damaging the vehicle when towing:
• Never tow a vehicle equipped with an Active Torque Control 4WD system with the front or rear wheels on the ground.
• See the Owner’s Manual for your specific vehicle to find complete towing instructions.

This bulletin pertains to the following year and model vehicles:
2014 – 2015 Highlander
2009 – 2013 Matrix
2006 – 2015 Rav4
2011 – 2015 Sienna
2009 – 2015 Venza

Towing With a Wheel-Lift Type Truck from the Front with Wheel Dollies
Tow vehicles with the front or rear wheels on wheel dollies. Do NOT tow vehicles equipped with an Active Torque Control 4WD system with the front or rear wheels on the ground.
Front Towing Option
Towing using a flat bed truck Front Towing Option

Click here to continue reading the bulletin

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